Shipping Policy

Effective Date: March 11, 2025

At FUNALI, we aim to provide a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the details regarding shipping methods, costs, delivery times, and more.

1. Shipping Methods

We offer the following shipping methods for all orders:

  • Standard Shipping: Reliable delivery with an estimated delivery time of 5-7 business days.
  • Expedited Shipping: Faster delivery, with an estimated delivery time of 2-3 business days.
  • Overnight Shipping: For urgent orders, we offer next-day delivery. Orders placed before 12 PM (EST) will be delivered the following business day.
  • International Shipping: We offer shipping to select international destinations. Shipping times and costs vary based on the destination country.

2. Shipping Costs

Shipping costs depend on the following factors:

  • Shipping Method: Standard, expedited, and overnight shipping rates vary.
  • Order Size and Weight: The weight and size of the products will influence the shipping cost.
  • Destination: Shipping costs will vary based on the delivery location (domestic vs. international).

You can view the estimated shipping cost during checkout before finalizing your purchase.

3. Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays may take longer to process. If there is any delay in processing your order, you will be notified via email.

4. Delivery Times

  • Domestic Orders: Standard shipping typically takes 5-7 business days, expedited shipping 2-3 business days, and overnight shipping delivers the next business day.
  • International Orders: Delivery times for international orders depend on the destination and may take anywhere from 7-14 business days. Customs and other factors may also affect the delivery time.

5. Shipping Restrictions

  • Delivery Area: Currently, we ship to all states in the United States and selected international destinations.
  • Shipping Address: Please ensure that your shipping address is correct when placing an order. We cannot reroute packages once they have been shipped.

6. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking details. You can use this tracking number to monitor the status of your shipment.

7. Shipping Delays

While we make every effort to ensure timely delivery, delays may occur due to factors outside of our control, including:

  • Severe weather conditions
  • High shipping volume during holidays
  • Customs delays for international shipments

If your order is delayed, we will notify you as soon as possible and provide an updated estimated delivery time.

8. Lost or Damaged Items

  • Lost Shipments: If your order has been lost during shipping, please contact us within 10 business days of the estimated delivery date so we can investigate and resolve the issue.
  • Damaged Shipments: If your order arrives damaged, please take photos of the damage and contact us immediately. We will assist you with filing a claim and arranging for a replacement or refund.

9. Return and Exchange

If you are not satisfied with your purchase, please refer to our Refund & Return Policy for details on how to return or exchange items.

10. Contact Us

If you have any questions regarding our shipping policy or need assistance with your order, please feel free to contact us: